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When Does an Intelligent System Become Trustworthy? A Maturity Model for Transparency, Reliability, Human Oversight, Governance Integration, and Continuous Assurance
Trustworthiness is frequently treated as a label attached to an intelligent system once selected technical, ethical, or governance requirements have been addressed. Such a binary interpretation is inadequate because system properties, operating conditions, organizational responsibilities, stakeholder expectations, and available assurance evidence change throughout the lifecycle. This article proposes a conceptual trustworthiness maturity model that interprets trustworthiness as an evolutionary system capability rather than a fixed attribute, certification outcome, or deployment decision. The model organizes progression across six levels: unstructured or ad hoc practices; foundational transparency and documentation; managed reliability, explainability, and human oversight; defined governance integration and accountability; continuous assurance and lifecycle monitoring; and adaptive trustworthiness learning and system updating. Foundational maturity requires accessible system, model, data, dataset, and decision documentation together with provenance, traceability, auditability, and maintained evidence trails. Higher capability requires context-sensitive evidence of reliability, validity, robustness, uncertainty, calibration, explanation quality, and meaningful human intervention. Advanced maturity additionally depends on responsibility mapping, organizational and institutional accountability, lifecycle governance, continuous monitoring, drift review, incident learning, assurance review, and controlled feedback updating. The principal contribution is an integrated maturity structure that connects technical, human, organizational, and lifecycle capabilities while retaining explicit boundaries against overclaiming. Maturity levels may help structure assessment planning, identify capability gaps, and clarify development priorities, but they do not independently prove trustworthiness, safety, ethical sufficiency, legal compliance, certification eligibility, or deployment readiness. The proposed model therefore supports conceptual maturity assessment and future empirical validation rather than operational prescription.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 79

Responsible Foundation Models Need More Than Alignment: A Governance and Technical Safeguard Framework for Explainability, Reliability, Human Control, and Institutional Accountability
Foundation models are increasingly embedded in information access, content production, analysis, communication, and decision-support processes. Their broad capabilities have intensified interest in alignment, yet alignment alone cannot establish responsible use. A model may appear responsive to instructions or preferences while remaining opaque, weakly grounded, unreliable under changing conditions, overconfident, difficult to contest, or insufficiently governed. This article proposes a conceptual governance and technical safeguard framework for responsible foundation models. The framework treats foundation models as components of decision infrastructure situated within socio-technical and institutional environments rather than as isolated predictive tools. It integrates eight interdependent areas: model and alignment safeguards; explainability and interpretability; knowledge grounding and provenance; reliability, uncertainty, and hallucination containment; human control and escalation; institutional accountability; auditability and documentation; and lifecycle monitoring and governance updating. Explainability requirements are differentiated from interpretability, transparency, explanation usefulness, and human understanding, while knowledge grounding is separated from factuality, truthfulness, source quality, and provenance. Reliability is addressed through calibration, robustness assessment, boundary testing, uncertainty communication, failure containment, and continuing monitoring. Human oversight is defined through authority, competence, review capacity, escalation pathways, contestability, and recourse rather than nominal human presence. Institutional responsibility is connected to role allocation, evidence trails, documentation, review authority, and consequences. The principal contribution is an integrated framework that clarifies how technical and governance safeguards may support responsible foundation-model assessment without treating alignment, explanation, grounding, testing, oversight, or auditing as independently sufficient. The framework requires empirical validation, domain-specific evaluation, human-centred assessment, institutional governance, and residual-risk management before it can inform consequential operational decisions.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 84