Search

Artificial intelligence increasingly informs consequential decisions, yet high predictive performance alone does not establish that an intelligent system is worthy of trust. This systematic review examines trustworthy AI as a multidimensional, socio-technical, and lifecycle-dependent research domain. It synthesises selected peer-reviewed journal evidence addressing transparency, interpretability, explainability, robustness, safety, privacy, security, fairness, accountability, governance, and meaningful human oversight. The review applies predefined questions, eligibility principles, trustworthiness-dimension mapping, claim-level evidence extraction, and cross-dimensional synthesis without undertaking meta-analysis or inventing quantitative screening results. The evidence indicates that transparency and explanation must be assessed in relation to fidelity, stability, completeness, usefulness, stakeholder needs, contestability, recourse, and the practical authority of human overseers. Robustness and safety require evaluation under adversarial conditions, uncertainty, context shift, system failure, and residual risk, while privacy-preserving approaches must still be examined for leakage, cybersecurity vulnerabilities, and governance limitations. Fairness depends on context-sensitive definitions, bias identification, distributional consequences, documentation, responsibility allocation, auditability, and institutional mechanisms for correction. Cross-dimensional analysis reveals persistent tensions between transparency and privacy, explainability and security, automation and human control, and performance and fairness. Important gaps remain in multidimensional evaluation, realistic human-oversight studies, explanation-usefulness validation, lifecycle monitoring, accountability operationalisation, stakeholder participation, and foundation-model assurance. The review contributes an integrated evidence synthesis showing that AI worthiness of trust should be supported through coordinated technical validation, human-centred assessment, institutional governance, and continuing monitoring rather than inferred from any isolated property.

Explainability has become central to discussions of trustworthy and responsible intelligent systems, yet it is frequently reduced to the technical production of information about model structure, features, rules, or predictions. This critical review examines why opening a computational black box is not equivalent to producing an explanation that people can understand or use responsibly. The review synthesises conceptual, technical, human-centred, decisional, and accountability-oriented scholarship to evaluate the shift from model interpretability toward meaningful explanation. It distinguishes technical properties such as transparency, fidelity, plausibility, completeness, stability, and local or global scope from human outcomes such as comprehension, cognitive accessibility, mental-model development, decision usefulness, calibrated trust, and appropriate reliance. It further examines how explanations may produce overreliance, underreliance, automation bias, false reassurance, cognitive overload, or explanation mismatch when their content and presentation are not aligned with users, tasks, uncertainty, and decision consequences. From an accountability perspective, explanations may contribute to auditability, traceability, contestability, and recourse, but they cannot independently assign responsibility, provide institutional authority, or guarantee effective remedies. The main contribution is a human-centred critical synthesis that treats explainability as a socio-technical achievement rather than a model output. Meaningful explanation requires technical credibility, cognitive accessibility, contextual relevance, decision-sensitive evaluation, uncertainty communication, opportunities for challenge, and governance mechanisms capable of acting on explanatory evidence. The review therefore rejects universal explanation-sufficiency claims and identifies conditions under which explanations may assist understanding and responsible decision use without being treated as proof of trustworthiness, accountability, fairness, safety, or deployment readiness.