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When Does an Intelligent System Become Trustworthy? A Maturity Model for Transparency, Reliability, Human Oversight, Governance Integration, and Continuous Assurance
Trustworthiness is frequently treated as a label attached to an intelligent system once selected technical, ethical, or governance requirements have been addressed. Such a binary interpretation is inadequate because system properties, operating conditions, organizational responsibilities, stakeholder expectations, and available assurance evidence change throughout the lifecycle. This article proposes a conceptual trustworthiness maturity model that interprets trustworthiness as an evolutionary system capability rather than a fixed attribute, certification outcome, or deployment decision. The model organizes progression across six levels: unstructured or ad hoc practices; foundational transparency and documentation; managed reliability, explainability, and human oversight; defined governance integration and accountability; continuous assurance and lifecycle monitoring; and adaptive trustworthiness learning and system updating. Foundational maturity requires accessible system, model, data, dataset, and decision documentation together with provenance, traceability, auditability, and maintained evidence trails. Higher capability requires context-sensitive evidence of reliability, validity, robustness, uncertainty, calibration, explanation quality, and meaningful human intervention. Advanced maturity additionally depends on responsibility mapping, organizational and institutional accountability, lifecycle governance, continuous monitoring, drift review, incident learning, assurance review, and controlled feedback updating. The principal contribution is an integrated maturity structure that connects technical, human, organizational, and lifecycle capabilities while retaining explicit boundaries against overclaiming. Maturity levels may help structure assessment planning, identify capability gaps, and clarify development priorities, but they do not independently prove trustworthiness, safety, ethical sufficiency, legal compliance, certification eligibility, or deployment readiness. The proposed model therefore supports conceptual maturity assessment and future empirical validation rather than operational prescription.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 79

Responsible Foundation Models Need More Than Alignment: A Governance and Technical Safeguard Framework for Explainability, Reliability, Human Control, and Institutional Accountability
Foundation models are increasingly embedded in information access, content production, analysis, communication, and decision-support processes. Their broad capabilities have intensified interest in alignment, yet alignment alone cannot establish responsible use. A model may appear responsive to instructions or preferences while remaining opaque, weakly grounded, unreliable under changing conditions, overconfident, difficult to contest, or insufficiently governed. This article proposes a conceptual governance and technical safeguard framework for responsible foundation models. The framework treats foundation models as components of decision infrastructure situated within socio-technical and institutional environments rather than as isolated predictive tools. It integrates eight interdependent areas: model and alignment safeguards; explainability and interpretability; knowledge grounding and provenance; reliability, uncertainty, and hallucination containment; human control and escalation; institutional accountability; auditability and documentation; and lifecycle monitoring and governance updating. Explainability requirements are differentiated from interpretability, transparency, explanation usefulness, and human understanding, while knowledge grounding is separated from factuality, truthfulness, source quality, and provenance. Reliability is addressed through calibration, robustness assessment, boundary testing, uncertainty communication, failure containment, and continuing monitoring. Human oversight is defined through authority, competence, review capacity, escalation pathways, contestability, and recourse rather than nominal human presence. Institutional responsibility is connected to role allocation, evidence trails, documentation, review authority, and consequences. The principal contribution is an integrated framework that clarifies how technical and governance safeguards may support responsible foundation-model assessment without treating alignment, explanation, grounding, testing, oversight, or auditing as independently sufficient. The framework requires empirical validation, domain-specific evaluation, human-centred assessment, institutional governance, and residual-risk management before it can inform consequential operational decisions.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 84

Ground, Qualify, Verify, and Abstain—A Safety Framework for Hallucination Control, Evidence Grounding, Uncertainty Communication, and Decision Boundaries in Generative AI
Generative artificial intelligence can produce fluent, context-sensitive, and apparently authoritative responses even when relevant knowledge is incomplete, evidence is unavailable, or generated claims are false. This creates an epistemic safety problem concerning not only what a system produces, but also what it appears to know, how its claims are supported, how uncertainty is expressed, and when answering should be limited. This article develops a conceptual safety framework organized around four operational principles: ground, qualify, verify, and abstain. The framework treats hallucination as a multidimensional risk involving fabrication, factuality failure, groundedness failure, unsupported claims, false confidence, source and context errors, reasoning errors, citation errors, overgeneralization, confabulation, speculative output, and incomplete evidence. Grounding links material claims to relevant and sufficiently reliable evidence; qualification communicates uncertainty, assumptions, scope, and evidential limitations; verification examines claims, sources, citations, and inferential consistency; and abstention enables refusal, deferral, escalation, or constrained output when evidence or system competence is insufficient. Human review, meaningful oversight, decision boundaries, failure containment, incident monitoring, and lifecycle updating operate across these principles rather than functioning as final guarantees. The main contribution is an integrated generative AI safety framework that connects output-level hallucination control with source quality, knowledge verification, uncertainty communication, review quality, response limitation, and downstream risk containment. The framework is intended to structure domain-specific assessment and future research. It does not independently establish factual reliability, ethical sufficiency, legal compliance, operational safety, certification, or deployment readiness.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 85

Who Controls the Agent? A Conceptual Architecture for Governing Goals, Tool Use, Memory, Action Verification, and Human Override in Agentic AI
Agentic artificial intelligence extends beyond conventional model-output generation by interpreting objectives, decomposing tasks, maintaining contextual information, selecting tools, interacting with external environments, and executing sequences of actions that may create downstream consequences. These capabilities complicate the question of who controls an agent and expose limitations in governance approaches based only on alignment, instruction following, output review, or nominal human supervision. This article develops a conceptual governance architecture for trustworthy agentic AI. The approach treats agentic AI as an autonomous decision system embedded within a wider socio-technical environment and organizes governance around explicit control points rather than a single supervisory mechanism. It distinguishes governance requirements for goal formation, goal interpretation, instruction hierarchy, task boundaries, tool access, memory retention, environmental interaction, action verification, failure containment, human approval, override capacity, responsibility allocation, auditability, and lifecycle review. The architecture proposes that consequential actions should be connected to authorized goals, bounded permissions, traceable memory and data inputs, pre-action checks, post-action evaluation, escalation pathways, and accountable human or institutional actors. It also establishes explicit sufficiency boundaries: goal alignment does not guarantee appropriate behavior; tool restrictions do not eliminate harmful use; memory controls do not guarantee reliable context; verification does not certify safe action; and human override does not independently establish meaningful control. The principal contribution is an integrated architecture-level account of how technical, human, and organizational controls may be connected across the agent lifecycle. The architecture supports conceptual analysis, governance planning, and future empirical evaluation, but does not establish legal compliance, operational safety, ethical sufficiency, institutional accountability, or deployment readiness.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 86

Following the Evidence Across Modalities: A Conceptual Architecture for Explainability in Text, Vision, Audio, Sensor, and Structured-Data Intelligent Systems
Multimodal intelligent systems combine evidence from text, vision, audio, sensors, and structured data, but their explanations often remain fragmented into separate saliency maps, feature scores, textual rationales, attention visualisations, or confidence indicators. Such outputs may describe isolated aspects of a model while obscuring how modality-specific evidence was represented, transformed, fused, and communicated. This article develops a conceptual multimodal explainability architecture organised around the principle of following evidence across modalities. The approach begins by distinguishing the evidential and representational characteristics of textual, visual, acoustic, temporal-sensor, and structured inputs. It then identifies attribution difficulties created by early, intermediate, late, and hybrid fusion, including modality dominance, missing evidence, conflicting inputs, representation alignment, and uncertainty about joint contributions. Evidence traceability is treated as an end-to-end requirement connecting input provenance, modality-specific representation, fusion operations, attribution processes, consistency assessment, uncertainty communication, and decision explanation. The architecture further incorporates human interpretation because technically detailed multimodal explanations may remain cognitively inaccessible, visually persuasive, incomplete, or poorly calibrated to user expertise and decision context. Its central contribution is a layered framework linking modality inventory, evidence classification, representation mapping, fusion attribution, provenance, consistency review, human-centred presentation, evaluation, and feedback updating. The architecture is intended to structure research and design reasoning rather than prescribe a particular model, explanation technique, evaluation metric, or deployment procedure. It does not establish that an explanation is faithful, that users understand it, that reliance is appropriate, or that the underlying intelligent system is trustworthy or ready for operational use.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 87

From Prediction to Intervention: A Causal Explainability Framework for Counterfactual Reasoning, Mechanism Discovery, Confounding Control, and Decision Validity
Explainable artificial intelligence increasingly supports decisions whose consequences extend beyond prediction, yet many explanations remain grounded in associations, feature contributions, saliency, or local perturbations. Such outputs may clarify model behaviour without establishing what would happen under intervention, why an outcome arose through a particular mechanism, or whether a proposed change is feasible and decision-valid. This article develops a conceptual causal explainability framework for moving from prediction-oriented explanation toward intervention-aware reasoning. The framework begins by separating predictive, associative, and model-behaviour claims from causal questions. It then connects explicit causal assumptions with causal structures, mechanistic reasoning, interventional explanation, counterfactual reasoning, confounding assessment, identifiability, sensitivity, external validity, uncertainty communication, and human interpretation. Particular attention is given to the distinction between model counterfactuals and real-world recourse, the risks created by unmeasured confounding, selection and collider bias, and the need to define decision boundaries before explanations inform action. Human users are treated as active interpreters whose causal literacy, expertise, cognitive constraints, and susceptibility to false causal confidence affect explanation usefulness. The main contribution is an integrated framework that organizes the evidential transition from prediction to intervention while preserving explicit no-guarantee boundaries concerning causal truth, intervention validity, recourse, identifiability, human understanding, decision validity, and deployment readiness. The framework is intended to support disciplined conceptual development and evaluation planning, not to prescribe a universal causal model, intervention procedure, or operational decision system.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 88

Say What the Model Does Not Know: A Framework for Confidence Calibration, Ambiguity Disclosure, Risk Communication, and Selective Prediction in Explainable Decision Intelligence
Intelligent systems increasingly provide predictions, recommendations, and explanations in decisions where uncertainty can materially affect interpretation and action. Yet many explainable systems foreground predicted outcomes or feature contributions while inadequately communicating what the model does not know. This article proposes a conceptual uncertainty-aware explainable decision-intelligence framework organized around four connected responsibilities: calibrating confidence, disclosing ambiguity, communicating decision-relevant risk, and supporting selective prediction or abstention when available evidence is insufficient. The framework treats uncertainty as a trustworthiness requirement rather than a secondary technical output. It distinguishes aleatoric uncertainty arising from irreducible variability, epistemic uncertainty associated with limited knowledge or evidence, and distributional uncertainty arising when operating conditions depart from those represented during development. It further connects confidence calibration and miscalibration review with prediction qualification, rejection, abstention, deferral, and human review. Ambiguity disclosure and risk communication are positioned as interpretive functions that should clarify scope limitations, competing interpretations, possible consequences, and appropriate next actions without implying that communication alone guarantees understanding. Human decision support is addressed through escalation pathways, oversight, trust calibration, and evaluation of overreliance, underreliance, automation bias, and cognitive burden. The principal contribution is an integrated framework that links uncertainty identification, calibrated interpretation, selective system behavior, human review, monitoring, and feedback updating. The framework supports conceptual development and domain-specific evaluation but does not independently establish correctness, safety, decision validity, ethical sufficiency, legal compliance, or deployment readiness.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 89

Explanation Is Not Enough—A Conceptual Framework for Designing AI Decisions That People Can Challenge, Override, Appeal, and Correct
Artificial intelligence increasingly contributes to decisions that shape access, opportunity, services, evaluation, and institutional treatment. Although explainability is widely treated as a foundation of trustworthy AI, an explanation does not by itself enable an affected person to question a decision, introduce corrective evidence, request reconsideration, or obtain an appropriate response. This article develops a conceptual Human Contestability Framework for connecting explanation to actionable decision challenge. The framework treats contestability as a socio-technical requirement involving affected-person access, reason-giving, explanation quality, procedural accessibility, evidence submission, meaningful human review, override capacity, escalation, appeal, redress, correction, organizational accountability, documentation, auditability, monitoring, and feedback updating. It distinguishes interpretability and transparency from contestability, and separates human review from meaningful reconsideration, appeal from recourse, and correction from broader redress. The framework proposes that contestable decision design should begin with decision-context and stakeholder mapping, define explanation and evidence requirements, establish challenge and review pathways, assign organizational responsibilities, preserve traceable records, and use contestation outcomes to identify recurring system or governance failures. Its contribution is not a validated procedure or universal institutional model, but an integrated structure for analyzing whether people can move from receiving an AI-supported decision to questioning its basis and seeking a reasoned institutional response. Contestability may strengthen trustworthy-AI planning, but it does not independently establish fairness, legality, ethical sufficiency, accountability, operational safety, or deployment readiness. Domain-specific validation, accessible procedures, competent human review, organizational governance, and continuing evaluation remain necessary.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 90

Can We Make a Trustworthiness Case for AI? A Methodological Framework for Claims, Evidence, Structured Arguments, Residual Risks, and Deployment Decisions
Trustworthy artificial intelligence is frequently discussed through principles, performance measures, governance commitments, or general descriptors such as safe, fair, explainable, and responsible. These expressions are important but insufficient for determining whether a particular intelligent system is adequately justified for a defined use, environment, population, and decision context. This article proposes a conceptual AI assurance-case methodology for organizing trustworthiness reasoning through explicit assurance claims, decomposed subclaims, bounded acceptance criteria, evidence requirements, evidence-quality assessment, provenance, traceability, structured argumentation, defeater analysis, uncertainty, and residual-risk reasoning. The methodology responds to distinctive assurance challenges created by model opacity, distributional change, context dependency, conflicting trustworthiness objectives, incomplete evidence, human-oversight limitations, and lifecycle evolution. It distinguishes the existence of evidence from its relevance, validity, credibility, completeness, and sufficiency, while treating traceability as an aid to inspection rather than a guarantee of evidential quality. Structured arguments connect claims to evidence through warrants, assumptions, contextual conditions, and inference links, while counterevidence, argument gaps, evidence gaps, and unknown risks remain visible. Assurance cases may consequently support accountable deployment deliberation by clarifying decision gates, deployment boundaries, monitoring obligations, and conditions requiring reassessment. The principal contribution is an integrated methodology for constructing and maintaining bounded trustworthiness cases without treating assurance reasoning as proof of safety, fairness, legality, ethical sufficiency, compliance, certification, operational readiness, or deployment acceptability. The methodology supports transparent and challengeable reasoning, but requires domain-specific evaluation, governance review, stakeholder participation, and continuing lifecycle monitoring.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 91

Trust Must Survive Deployment—A Continuous Assurance Lifecycle for Drift Detection, Explanation Monitoring, Incident Response, Model Restriction, and Retirement in Adaptive AI Systems
Trustworthy artificial intelligence cannot be established permanently before deployment because deployed and adaptive systems operate within environments that continue to change. Data distributions, relationships between inputs and outcomes, user behaviour, organizational workflows, system dependencies, and decision consequences may diverge from the conditions represented during development. This article proposes a continuous trustworthiness lifecycle for organizing the evidence and governance activities needed after deployment. The approach begins with a versioned deployment context and risk baseline, followed by monitoring of data, concept, behavioural, performance, calibration, uncertainty, and explanation changes. It integrates technical monitoring with human interpretation, user and affected-person feedback, incident identification, corrective action, accountability review, model restriction, temporary suspension, retirement, and assurance updating. The framework distinguishes drift signals from confirmed degradation and treats explanation stability as a separate assurance concern rather than assuming that stable predictive performance preserves explanation quality. Incidents and complaints are positioned as lifecycle evidence that may trigger investigation, remediation, updating, rollback, restriction, suspension, or retirement review. These responses remain human-governed because monitoring indicators cannot independently determine safety, ethical acceptability, legal compliance, or appropriate end-of-life decisions. The main contribution is a conceptual lifecycle that connects post-deployment monitoring with decision records, responsibility allocation, residual-risk communication, and organizational learning. It supports structured reasoning about whether an adaptive AI system should continue operating unchanged, undergo correction, operate within a narrower scope, be suspended, or enter retirement review. The framework requires domain-specific evaluation and institutional governance and should not be interpreted as an implemented assurance process, certification model, or deployment-readiness determination.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 92

Explaining Without Exposing: A Federated Framework for Privacy-Preserving Learning, Explanation Sharing, Confidentiality Protection, and Cross-Organizational Accountability
Federated learning enables multiple participants to develop shared models without routinely transferring their raw data to a central repository, yet data localization alone does not resolve the trustworthiness challenges of distributed artificial intelligence. Explainability can support understanding, oversight, auditability, and accountability, but explanations may also expose sensitive attributes, local data characteristics, model information, organizational knowledge, provenance traces, or security-relevant evidence. This article proposes a conceptual federated explainable AI framework for integrating privacy-preserving learning, explanation sharing, confidentiality protection, leakage-risk assessment, and cross-organizational accountability. The framework begins by defining the federation context, participants, responsibilities, data boundaries, and sovereignty conditions. It then structures privacy–explainability tension assessment, local and global explanation requirements, explanation granularity and abstraction, access control, redaction, filtering, provenance, model-update review, threat modelling, conditional privacy safeguards, auditability, incident response, and governance updating. The analysis distinguishes local, global, personalized, organization-specific, and cross-organizational explanations while emphasizing that each may produce different disclosure and accountability risks. It also identifies confidentiality threats arising from model updates, gradients, feature attributions, explanation aggregation, membership inference, reconstruction, and proprietary-information leakage. The central contribution is an explanation-boundary approach that asks what may be explained, to whom, for what purpose, at what level of detail, under which safeguards, and with what residual-risk communication. The framework may support responsible design and evaluation, but it does not independently establish privacy, security, confidentiality, legal compliance, ethical sufficiency, accountability, certification, or deployment readiness.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 93

The Hidden Cost of Unexplained AI: A Conceptual Model of Explainability Debt, Documentation Gaps, Interface Misalignment, Stakeholder Exclusion, and Accumulating Governance Risk
Artificial intelligence systems may remain operationally usable while carrying unresolved explanation-related deficiencies that are difficult to observe during initial development. These deficiencies can emerge later as opaque model behavior, uncertain data provenance, incomplete documentation, broken traceability, unsuitable explanation interfaces, excluded stakeholder perspectives, weak contestability, and ambiguous accountability. This article introduces explainability debt as a conceptual lifecycle risk arising when explanation design, documentation, traceability, stakeholder engagement, interface alignment, and governance review are deferred or inadequately maintained. The proposed approach adapts technical-debt reasoning without treating explainability debt as a measurable financial liability or validated risk score. It distinguishes model and data opacity from the organizational deficiencies that prevent opacity from being investigated, communicated, challenged, and corrected. Documentation and traceability deficits are interpreted as missing or deteriorating evidence relationships across datasets, model versions, explanations, decisions, and responsible actors. Interface misalignment and stakeholder exclusion are treated as mechanisms through which technical opacity can become misunderstanding, inappropriate reliance, limited participation, and weak reviewability. Unresolved deficiencies may subsequently contribute to accountability gaps, operational uncertainty, decision risk, and broader governance risk. The article’s main contribution is a conceptual model connecting deferred explainability work with accumulating lifecycle costs and feedback failures across development, deployment, monitoring, incident learning, correction, and model updating. The model supports structured reasoning about hidden explainability obligations but does not measure debt, prove trustworthiness, guarantee human understanding, establish legal or ethical sufficiency, certify governance, or determine deployment readiness.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 94

Before Deployment, What Counts as Enough Evidence? A Benchmarking Framework for Trustworthy and Explainable AI Without Field Experiments
Trustworthy and explainable artificial intelligence is frequently evaluated through model-performance benchmarks, laboratory experiments, robustness tests, fairness measures, or explanation metrics. Although these forms of evidence can reveal important technical properties, they do not independently establish that an AI system is suitable for consequential decision use. This article proposes a conceptual benchmarking framework for assessing what may count as sufficient pre-deployment evidence when field experiments, operational-performance observations, and real-world user-outcome data are unavailable. The framework distinguishes benchmark validity and coverage from technical readiness, separates robustness evidence from operational safety, and treats explanation usefulness as different from explanation availability or plausibility. It further integrates evidence quality, relevance, completeness, uncertainty, traceability, failure testing, boundary-condition analysis, human evaluation, appropriate reliance, residual-risk documentation, and governance review. Non-empirical decision-readiness criteria are introduced to support structured reasoning about whether an AI system has been characterized sufficiently to proceed to further evaluation, rather than to certify deployment. The framework emphasizes that benchmark scores must be interpreted in relation to the intended use case, decision context, stakeholder context, and risk environment. It also requires explicit identification of evidence gaps, unsupported inferences, monitoring needs, and claims that remain dependent on field evaluation. The principal contribution is an evidence-to-decision structure that helps researchers and decision makers organize pre-deployment trustworthy-AI evidence without collapsing technical performance, human-centered evaluation, decision readiness, and deployment approval into a single score or conclusion.
Journal of Trustworthy and Explainable Intelligent Systems
Original Research | Open access | 15 March 2026 | Article: 95